Testimonals
At Box Appliance Service, we are committed to “Excellence in Service”. As part of this commitment, we follow up with our customers after every job we complete, asking them to rate our service and their overall experience with our company. Customers can respond by mail, fax or by completing the survey online. This page is a compilation of all surveys received that we are authorized by the customer to share.
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Technician went above and beyond to make sure all was resolved and educated us on best practices for our range.
Maria G.
My Whirlpool refrigerator stopped cooling the night before a party. The technician from Box Appliance Support arrived early the next morning and replaced a faulty relay. The service was efficient, professional, and the refrigerator has been running perfectly since.
Daniel L.
Our Bosch dishwasher had been leaving water at the bottom after every cycle. The technician replaced the drain pump and cleaned the filter housing. They explained how to maintain the unit properly, which was incredibly helpful.
Tina S.
The LG washer in our laundry room started shaking violently during spin cycles. Box Appliance Support adjusted the suspension rods and leveled the unit. The technician made sure it ran quietly before leaving and offered useful care tips.
Robert A.
My Thermador oven would not heat evenly. The technician diagnosed a faulty element, replaced it, and recalibrated the temperature. It now bakes perfectly, and the attention to detail was outstanding.
Jasmine C.
The Sub-Zero freezer in our kitchen was frosting over constantly. Box Appliance Support repaired the defrost system and replaced a damaged gasket. The technician was courteous, thorough, and made sure everything worked smoothly before finishing.
Leo R.
The GE dryer in our garage was taking forever to dry clothes. The team replaced a worn heating element and cleaned out the entire vent line. The results were immediate, and the technician even tested multiple cycles before leaving.
Ana M.
Our KitchenAid ice maker stopped producing ice. The technician cleared a frozen water line, replaced the valve, and tested the system multiple times. Everything now works perfectly, and the service was excellent.
Sam K.
The Whirlpool stove burners would not ignite. The repair was finished within an hour after cleaning and replacing the igniter assembly. The technician ensured each burner was firing properly and double-checked all connections.
Yvette D.
My Frigidaire refrigerator began leaking inside the crisper drawers. Box Appliance Support replaced the drain tube and defrost heater. They cleaned the interior thoroughly and explained how to prevent the problem from recurring.
Patrick N.
The Bosch dryer in our condo stopped turning. The technician replaced the belt and rollers and cleaned the interior completely. The dryer now runs quietly, and the technician’s professionalism was exceptional.